Help & Support

Getting started with OlaFic is easy:

• Download the app from the App Store or Google Play
• Create your account with your email
• Complete the onboarding questionnaire about your goals, dietary preferences, and fitness level
• Set your daily calorie and macro targets
• Start tracking your meals and workouts!

OlaFic offers both free and premium plans. The free version includes basic food tracking, workout logging, and access to our food database. Premium features include AI meal planning, personalized workout plans, advanced analytics, and priority support.

Our AI food recognition uses advanced machine learning to identify foods from photos:

• Simply take a photo of your meal
• The AI analyzes the image and identifies individual food items
• It estimates portion sizes and calculates nutritional information
• You can review and adjust the results before logging

For best results, take photos in good lighting with the food clearly visible.

Yes! You can manually search and log foods from our extensive database of millions of items. You can also create custom foods and save your favorite meals for quick logging.

Our calorie tracking is highly accurate, using verified nutritional data from USDA and other trusted sources. For AI-recognized foods, accuracy depends on photo quality and portion estimation. We recommend verifying and adjusting portions for the most accurate tracking.

Our AI creates personalized workout plans based on:

• Your fitness level and experience
• Available equipment and workout location
• Time availability and schedule
• Fitness goals (strength, weight loss, endurance, etc.)
• Any injuries or limitations you've specified

Plans adapt over time based on your progress and feedback.

Absolutely! You can create custom workouts by selecting exercises from our library, setting reps and sets, and saving them for future use. You can also modify AI-generated workouts to better suit your preferences.

You can update your goals and settings anytime:

• Open the app and go to Settings
• Navigate to Profile or Goals section
• Update your target weight, calorie goals, macros, or fitness preferences
• Save your changes

Your meal and workout recommendations will automatically adjust to your new goals.

To cancel your subscription:

• iOS: Go to Settings > [Your Name] > Subscriptions > OlaFic > Cancel Subscription
• Android: Open Google Play Store > Menu > Subscriptions > OlaFic > Cancel Subscription

You'll retain access to premium features until the end of your billing period.

Yes! You can export your data at any time from the Settings menu. We provide exports in CSV format including your food logs, workout history, weight tracking, and more.

OlaFic is available for:

• iOS: iPhone and iPad running iOS 14.0 or later
• Android: Devices running Android 8.0 (Oreo) or later

The app syncs across all your devices when you're logged in.

Yes! You can log foods and workouts offline. Your data will automatically sync when you reconnect to the internet. However, AI features like food recognition and meal suggestions require an internet connection.

OlaFic integrates with popular fitness trackers:

• Go to Settings > Integrations
• Select your fitness tracker (Apple Health, Google Fit, Fitbit, etc.)
• Grant the necessary permissions
• Your activity data will automatically sync

Try these troubleshooting steps:

• Make sure you have the latest version of the app
• Restart the app
• Check your internet connection
• Restart your device
• If issues persist, contact our support team with details about the problem

To delete your account, please send an email to support@olafic.com with your account deletion request.

Important: Once your account is deleted, all your data including food logs, workout history, progress tracking, and saved meals will be permanently removed. This action cannot be undone, and no one can retrieve your data back. You will need to start your journey from the beginning if you decide to use OlaFic again.